Cleaners in Frognal, NW3

Frognal has the largest houses we work in. A six-bedroom on Redington Road or Templewood Avenue has a basement, a top floor and often a separate flat, and it is not a three-bedroom with extra rooms — it is a different day’s work with a different number of people in it. We quote it after seeing the floor plan rather than off the bedroom count, because a bedroom count is what produces the quote that gets revised on the doorstep.

What we price, and what it costs

These are our published end of tenancy prices, and they run to five bedrooms. A good deal of Frognal is larger than the bottom of this table — for those we quote a fixed figure after a free visit, in writing, and it does not move. The principle is the same either way: you have the number before we start.

Extra bathrooms £25 each. Deep cleans from £139, regular housekeeping from £26 an hour with a two-hour minimum.

What’s different about cleaning in Frognal

Houses that are a two-day job, and we say so

Where a house runs to six or seven bedrooms over four floors with a basement kitchen, one team in one day is not honest arithmetic. We would rather tell you it is two days with three people than quote one day and leave at six with the top floor untouched. The figure is fixed before we start either way; what changes is how many of us come and for how long, which is our problem rather than yours.

Conservation-area interiors

Frognal sits inside a conservation area, and a great many of the houses keep original joinery, stone and marble, deep sash windows with glazing bars, and floors that are sealed rather than lacquered. All of that takes pH-neutral products and time rather than bleach and a steam cleaner. Steam on an old sealed floor lifts the seal and the damage is not reversible. Where something genuinely needs a specialist — a stone restorer, a rug plant — we will tell you that instead of attempting it.

Furnished lets and itemised check-outs

More of Frognal is let furnished on twelve-month corporate and academic tenancies than anywhere else on our patch, and those check-outs are done properly: a clerk from an inventory firm, room by room, photographed, with each item marked against its condition at check-in. That is easier to clean for, not harder, because the report tells you exactly what is being assessed. Send us the check-in inventory when you book and we will work to it.

Regular cleaning in Frognal — weekly and fortnightly

A Frognal house is usually a two-person visit rather than a one-person one, and the arrangement is closer to household staffing than to a cleaning booking. £26 an hour weekly, £28 fortnightly, two-hour minimum, the same named cleaner every visit, and no contract and no exit fee — if it stops working you tell us and it stops. Every cleaner is employed by us on PAYE, right-to-work verified and DBS checked, and we carry £5,000,000 cover.

A typical visit: studio 2 hours · one bed 2½ · two bed 3 · three bed 3½ · four bed 4½. Ten per cent off the first clean, and no contract or exit fee — if it stops working you tell us and it stops. £26 an hour is the rate with your own products and equipment — your hoover, your surfaces, your choice of product, which matters on marble, natural stone and hand-painted joinery. If you would rather we brought everything we can, and it is charged as an extra shown on your quote.

Two cleaners, not one, and the same two

A six- or seven-bedroom house over four floors is not one person for eight hours — it is two people for four, which is the same money and a far better clean, because nobody is carrying equipment up and down all day and the house is finished within the working morning. You get the same pair every week and a named third who covers holiday, and the third has been to the house before they cover.

Working alongside a nanny, a housekeeper or a gardener

Several Frognal households already have staff and want us for the heavy end — floors, bathrooms, glass, the things that need equipment. That works well and should be agreed at the start, so nobody cleans the same worktop twice and everyone knows whose job the laundry is.

Conservation-area surfaces, every single week

Original joinery, stone, marble and sealed boards take pH-neutral products and nothing abrasive, and steam on an old sealed floor lifts the seal permanently. Getting that wrong once is nothing; getting it wrong fifty-two times a year is damage. It goes on the job notes at the first visit and survives holiday cover.

Office and consulting-room cleaning in Frognal

There is very little commercial property in Frognal itself, and we would rather say so than pretend otherwise. What there is sits on the edges: consulting rooms, therapy rooms and small practices along Fitzjohn’s Avenue and Arkwright Road, a number of schools and institutes, and offices on the Finchley Road side.

From £30 an hour, quoted as a fixed monthly figure once we have walked the space, on a rolling monthly contract with thirty days’ notice on either side. No twelve-month tie-in. Every cleaner is directly employed by us, right-to-work verified and DBS checked, and signs an NDA as standard. We carry £5,000,000 public liability cover and the certificate goes out with the quotation rather than on request. The site visit is free.

A practice has a requirement an office does not: the room has to be right for the first client of the day, not merely clean by lunchtime. So we come before the first appointment rather than after the last. The NDA matters more here than almost anywhere, and it is signed as standard rather than on request; we are also registered with the Information Commissioner’s Office under registration ZC256136, which you can check on the ICO’s public register.

Oven cleaning in Frognal

On an end of tenancy or deep clean the oven is included free — racks, trays, door glass, the seal and the fan housing. On its own it is £69 for a single, £89 for a double and £129 for a range, and we take the door glass apart rather than wiping between the panes and calling it done.

Two kinds of kitchen here and they want different handling. The unmodernised houses have a range in a basement kitchen — more removable parts, more door glass, £129 fixed rather than a figure revised on the day, and a room that ventilates badly, so the grease has gone onto the wall units and the ceiling above the hob instead of leaving. The refitted ones have integrated German appliances, where brushed-steel fascias scratch, printed control panels lift under anything abrasive, and a pyrolytic liner should never meet a caustic product at all. Tell us the make when you book and we bring the right products rather than working it out at your kitchen door.

Where we work in Frognal NW3

We cover Frognal, Redington Road, Templewood Avenue, the Fitzjohn’s Avenue side and the Finchley Road boundary, and the streets around:

• Frognal
• Frognal Lane
• Frognal Way
• Redington Road
• Templewood Avenue
• Arkwright Road
• Netherhall Gardens
• Maresfield Gardens

Not on the list? We cover all of NW1–NW11 and the surrounding areas — put your postcode into the price calculator and it will tell you straight away.